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Women Support Worker (Refuge & Follow on) Vacancy

Hemat Gryffe Women's Aid


Glasgow north


£ 30,357.00


Application Deadline:

May 24, 2024

About the organisation

    Hemat Gryffe Women’s Aid is Scotland’s first feminist women’s aid service providing refuge, followon, and outreach services primarily to women, children, and young people from the Asian, Black, and Minority Ethnic communities experiencing domestic abuse, forced marriage and honour-based abuse. The organisation is a single sex woman only service in terms of the Equality Act 2010. We support all women referred to us and will not turn any woman away without listening to them and sign posting to an alternative agency for support.

How to Apply

About the vacancy

    The role of the Women’s Support Worker (Refuge & Follow on) is to provide safe, professional and a supportive service for women and their children living in the refuge and to support women when leaving the refuge to move to permanent accommodation via the follow-on service.

Key Responsibilities

    • Support women fleeing domestic abuse; providing bilingual support where required whilst maintaining confidentiality.

    • To provide practical and emotional support in an empowering way as part of planned support to help women recover from domestic abuse.

    • Work effectively with colleagues, external agencies and multi-agency partners when supporting women and their children.

    • Participate in a key worker system when providing direct support to women.

    • Carry out risk assessments and safety planning for all aspects of direct support.

    • Accompany women to appointments, for example to court, lawyers, housing, benefits.

    • Facilitate and maintain a support group for women

    • Work collaboratively with service users, ensuring the actions within support plans and other activities are addressed in a timely, professional, and appropriate manner.

    • Work within all policies and procedures of the organisation including the SSSC Code of Practice for support workers and national standards for care in housing support services Care inspectorate.

    • Communicate complaints/concerns to the Women’s Service Manager

Key Competencies

    Listen to women and maintain their confidentiality: Essential

    Speak Hindi, Punjabi or Urdu: Essential

    Assess the needs of women and conduct risk assessments: Essential

    Maintain professional boundaries: Essential

    Effective oral and written skills: Essential

    Work with confidential materials in accordance with Data Protection/GDPR: Essential

    Able to work on your own and part of a team: Essential

    Maintain written records of work accurately (telephone calls; referral forms; support plans and computerised data package): Essential

    Work in partnership with external agencies: Essential

Desired Qualifications

    Qualified to SVQ Social Services and Healthcare, SCQF Level 6 or other relevant qualification to register as a housing support worker with the SSSC or willingness to work towards a qualification.
Hemat Gryffe Women's Aid

How to Apply

Please download the application documents and forms from the application website and send them to or or to Private & Confidential FAO Recruitment, Flat 0/1, 24 Willowbank Street, Glasgow, G3 6LZ

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