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Administrator
Police Investigations and Review Commissioner
Part-time
Hamilton
Hybrid
£ 29,013
to
Application closing date:
May 25, 2025
About the organisation
- The PIRC was established in 2013 and is responsible for carrying out independent investigations into incidents involving the police and independently review the way the police handle complaints from the public.
About the vacancy
- The successful candidate will provide support to the Review and Investigations teams. This role encompasses a wide variety of tasks which require excellent administrative and organisational skills, attention to detail, accurate typing, including audio, and the ability to professionally handle difficult calls and correspondence.
Key Responsibilities
- • Deal with telephone and email enquiries that are often complex, challenging and difficult in nature
• Be proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Maintain accurate records, including files, databases, and other information, ensuring they are organized and readily accessible
• Format and issue Investigation reports including draft reports
• Assist in the regular audits of the case management system and produce various statistical reports
• Maintain filing systems, organise and store paperwork, documents and computer-based information, in accordance with our records management policy and ensure that data security and confidentiality is maintained at all times
• Take responsibility for logging and retention of PIRC productions, and ensure that data security and confidentiality is maintained at all times
• Take minutes at meetings
• Order and maintain stationery and equipment supplies
• Monitor all resource mailboxes and action appropriately
Key Competencies
- • Good communication
• Good time management
• Work effectively in a team
• Ability to deal with challenging individuals
• Willingness to learn and improve
• Work effectively with internal and external stakeholders
Desired Qualifications
- Successful candidates should have a good standard of general education (minimum SCQF level 6 or equivalent) including English or equivalent relevant qualification/proven experience in a similar role, minimum 1 year
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